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Foo Kon Tan LLP

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Grievance Handling

Foo Kon Tan LLP adopts an objective approach and provides staff with an avenue for them to raise their concerns, feedback or grievances. “Employees are able to approach their Heads of Departments, managers, partners or a neutral party such as HR where they channel their source of grievances. Such matters will be treated confidentially,” said HR Manager of Foo Kon Tan LLP. Employers should also remember that it is important to actively listen and follow up on the issues raised.

Deal with the issues, not the personalities. Be objective and caring enough to confront the problem and avoid criticising the person.