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Justify Language Proficiency To Avoid Misunderstanding

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Ravi had just graduated from an overseas university and was happy to be back in Singapore. He saw a job posting for Manager, Corporate Communications and was eager to join the team. However, to his disappointment, the job advertisement stated a requirement as “able to speak, read and write fluently in English and Mandarin”.

Ravi approached TAFEP for assistance as he saw no job justification for this requirement. TAFEP contacted the employer to advise that the job advertisement was not in line with the Tripartite Guidelines on Fair Employment Practices.

The employer explained that the employee was required to write speeches in Mandarin as well as translate English contents and speeches. As they hosted Mandarin speaking visitors regularly, they required a Manager who was fluent in both English and Mandarin. TAFEP advised the employer to be more explicit about the job tasks and requirements. The employer was appreciative of TAFEP’s advice and rectified the advertisement.