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National University Hospital

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After the Severe Acute Respiratory Syndrome (SARS) pandemic, NUH’s Medical Social Work (MSW) department recognised the psycho-emotional impact some of its employees underwent. This prompted the organisation to formulate and provide ‘Psychological First Aid Experiential Training’ to more than 100 employees in 2006 and 2007, so as to equip them with the basic skills to help them and their colleagues cope with work-related stress and cries. These employees become ‘CARE (Caring Action in Response to Emergencies) Buddies’ who received certified training and qualifications.

This is testament to NUH’s commitment to its employees in identifying and helping to meet their needs. Additional programmes that NUH put in place include flexible work arrangements, mentoring programmes, employee networks and training.

NUH also places great importance in achieving work-life balance. Corporate and recreational events such as Employees Appreciation Day and Nurses Day help create a fun working environment and foster bonding amongst employees.